The platform applies KYC/AML to verify identity, prevent fraud, and deter financial crime that could impact users in Bangladesh. These controls support account protection and transparency across all services.

• Fair play and equal conditions for every account holder
• User safety through robust security measures
• Transparent processes for document submission and reviews
• Compliance with applicable regulatory requirements in Bangladesh
• Prevention and detection of suspicious activity and abuse

Every new user must complete identity verification before deposits, withdrawals, or betting. KYC may involve document submission and face-match or liveness checks where permitted by law.

• Government-issued photo identification
• Proof of residential address
• Confirmation that the payment method is owned by the account holder

The platform implements security measures to prevent money laundering, terrorist financing, and other illegal activity. Controls align with national law, guidance from Bangladesh Bank, and directives of the BFIU.

• Continuous transaction monitoring and activity analytics to detect suspicious activity
• Automated detection rules and alerts calibrated to risk
• Enhanced due diligence for high-risk users, jurisdictions, or events
• Reviews of large, rapid, or unusual transfers and betting patterns
• Risk scoring of accounts, payment instruments, and behaviours
• Sanctions and PEP screening during onboarding and ongoing updates
• Timely reporting to the Bangladesh Financial Intelligence Unit when reporting obligations arise

Restrictions below protect the integrity of KYC/AML and help keep the platform compliant. Any attempt to bypass controls may lead to enforcement.

• Creating or operating multiple accounts
• Submitting forged, altered, or stolen documents
• Attempting to launder proceeds of crime or conceal source of funds
• Manipulating systems, odds, or game software
• Sharing, selling, or renting account access
• Using third-party or anonymous payment instruments
• Misrepresenting identity or acting on behalf of another person

Breaches of this policy or detection of suspicious activity trigger proportionate action under applicable laws and the platform’s terms. Temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Users must provide accurate and updated personal data and complete identity check steps in a timely manner. The account holder should respond promptly to requests for additional information or document submission. Only payment methods owned and controlled by the user may be used. Any suspicious activity must be reported to customer support without delay to support responsible gaming and account protection.

The platform upholds fair play and transparency to protect users and sustain a safe environment in Bangladesh. These commitments operate alongside AML controls and responsible gaming principles.

• Compliance with KYC/AML standards and regulatory requirements
• Confidentiality and protection of personal data under appropriate security measures
• Ongoing monitoring for suspicious activity and misuse
• Prevention of manipulation, collusion, and unfair behaviour
• Dedicated user support for safety and verification matters
• Shared responsibility between the platform and users to reduce risk
• Equal conditions and impartial treatment for all users